Fair Work Ombudsman’s new report a welcome addition to work experience debate
February 7, 2013
Consumer Action welcomes the Fair Work Ombudsman’s new report into unpaid work experience and internships....
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Submission: Limited merits review of decision-making in the electricity and gas regulatory frameworks
February 7, 2013
Consumer Action has made a submission to the Consultation Regulatory Impact Statement on the framework for limited merits review of decision-making in electricity and gas regulation....
Read MoreRevised Code of Banking Practice
January 31, 2013
Today marks the beginning of the revised Code of Banking Practice. The Code specifies how banks should treat their customers and represents a contract between the two parties, giving banking...
Read MoreSubmission: Water Price Review 2013-2018
January 25, 2013
Consumer Action and the Consumer Utility Advocacy Centre Ltd have made a joint submission to the Metropolitan and Regional Businesses Water Plans for 2013-2018....
Read MoreSubmission: Taxi Industry Inquiry—Response to Final Report
January 25, 2013
Consumer Action has made a submission on the Taxi Industry Inquiry’s Final Report, Customers First—Service, Safety, Choice....
Read MoreMedia release: Proposed taxi overhaul receives strong backing from consumers
January 25, 2013
Consumer Action believes the recommendations of Professor Allan Fels' Taxi Industry Inquiry will significantly improve the industry if implemented correctly. But the Government will need to act in the interests...
Read MoreConsumer InterAction – Issue 1 of 2013
January 24, 2013
The first edition of Consumer InterAction for 2013 is now available....
Read MoreMedia release: Questions raised about students’ entitlement to refund of NAB loans
January 22, 2013
Consumer Action is urging consumers who took out loans with the National Australia Bank to pay for course fees with the College of Creative Arts and Technology, and who...
Read MoreMedia release: Internship company Borch Leeman consents to pay $2500 to unhappy customer
January 21, 2013
Internship company Borch Leeman has agreed to pay $2,500 to a disgruntled customer who claimed it had, amongst other things, imposed unfair contract terms and breached consumer guarantees in contravention...
Read MoreSubmission: Single pricing requirements – proposal to exempt restaurants and cafes
January 15, 2013
The Federal Government is creating a precedent in exempting cafes and restaurants from single pricing, which in future may pave the way for other businesses to seek to exempt themselves...
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