Today marks the beginning of the revised Code of Banking Practice. The Code specifies how banks should treat their customers and represents a contract between the two parties, giving banking...
Read MoreConsumer Action and the Consumer Utility Advocacy Centre Ltd have made a joint submission to the Metropolitan and Regional Businesses Water Plans for 2013-2018....
Read MoreConsumer Action has made a submission on the Taxi Industry Inquiry’s Final Report, Customers First—Service, Safety, Choice....
Read MoreConsumer Action believes the recommendations of Professor Allan Fels' Taxi Industry Inquiry will significantly improve the industry if implemented correctly. But the Government will need to act in the interests...
Read MoreThe first edition of Consumer InterAction for 2013 is now available....
Read MoreConsumer Action is urging consumers who took out loans with the National Australia Bank to pay for course fees with the College of Creative Arts and Technology, and who...
Read MoreInternship company Borch Leeman has agreed to pay $2,500 to a disgruntled customer who claimed it had, amongst other things, imposed unfair contract terms and breached consumer guarantees in contravention...
Read MoreThe Federal Government is creating a precedent in exempting cafes and restaurants from single pricing, which in future may pave the way for other businesses to seek to exempt themselves...
Read MoreAmendments to privacy legislation regulating credit reporting passed Federal Parliament late last year which allow lenders to collect 'repayment history information'. ...
Read MoreConsumer Action Law Centre has welcomed the announcement from Assistant Treasurer David Bradbury that unfair contract term laws will be extended to general insurance contracts. ...
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