New CEO Appointment
March 7, 2013
The Board of Consumer Action Law Centre is very pleased to announce that Gerard Brody has been appointed CEO, following a rigorous recruitment process....
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Submission: Exposure Drafts of the National Consumer Credit Protection Amendment (Credit Reform Phase 2) Bill 2012
March 4, 2013
Consumer Action has provided a submission to the Commonwealth Government's latest credit reform bill....
Read MoreSubmission: Federal Government’s independent review of Centrepay, Centrelink’s voluntary bill-paying service
March 4, 2013
Consumer Action believes that Centrepay can be a valuable financial management tool. However, it has a number of problems that mean Centrepay may be causing harm to those who use...
Read MoreSubmission: ASIC Consultation Paper on an online database for small amount lenders
March 4, 2013
Consumer Action supports the development of a database for small amount credit contracts to help ensure compliance with new responsible lending obligations on lenders. The Government should continue to investigate...
Read MoreMedia Release: AGL is second energy retailer in as many days to agree to blanket cessation of door-to-door sales – Consumer Action calls on others to follow their lead
February 27, 2013
Householders should soon notice a meaningful decrease in visits from unwanted energy hawkers, with the announcement by a second major energy retailer, AGL, that it too will cease all door-to-door...
Read MoreSubmission: Proposed variation to Numbering Plan – charges for calls to free-phone and local rate numbers
February 25, 2013
Consumer Action believes the Australia Communications and Media Authority's proposal of amending the numbering plan to make 1800 numbers free of charge and 13 and 1300 numbers a fixed local...
Read MoreMedia release: EnergyAustralia leads industry in ending door-to-door sales
February 25, 2013
Energy Australia’s announcement that it will end door-to-door marketing will be warmly welcomed by Australian households. ...
Read MoreSubmission: Essential Services Commission Victoria Harmonised Energy Retail Code
February 18, 2013
A number of Victorian organisations have jointly made a submission to the Essential Service Commission following the release of a consultation paper set to introduce the National Energy Customer Framework...
Read MoreSubmission: Victorian Civil and Administrative Tribunal Fees Regulations
February 15, 2013
Consumer Action has made a submission to the Department of Justice’s Regulatory Impact Statement for the proposed Victorian Civil and Administrative Tribunal Fees Regulations....
Read MoreASIC’s strong action against Zaam Rentals welcomed
February 12, 2013
Consumer Action is pleased to see ASIC take strong action against credit licence holder Zaam Rentals....
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