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Submission: Federal Government’s independent review of Centrepay, Centrelink’s voluntary bill-paying service

March 4, 2013

Consumer Action believes that Centrepay can be a valuable financial management tool. However, it has a number of problems that mean Centrepay may be causing harm to those who use...

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Submission: ASIC Consultation Paper on an online database for small amount lenders

March 4, 2013

Consumer Action supports the development of a database for small amount credit contracts to help ensure compliance with new responsible lending obligations on lenders. The Government should continue to investigate...

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Media Release: AGL is second energy retailer in as many days to agree to blanket cessation of door-to-door sales – Consumer Action calls on others to follow their lead

February 27, 2013

Householders should soon notice a meaningful decrease in visits from unwanted energy hawkers, with the announcement by a second major energy retailer, AGL, that it too will cease all door-to-door...

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Submission: Proposed variation to Numbering Plan – charges for calls to free-phone and local rate numbers

February 25, 2013

Consumer Action believes the Australia Communications and Media Authority's proposal of amending the numbering plan to make 1800 numbers free of charge and 13 and 1300 numbers a fixed local...

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Media release: EnergyAustralia leads industry in ending door-to-door sales

February 25, 2013

Energy Australia’s announcement that it will end door-to-door marketing will be warmly welcomed by Australian households. ...

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Submission: Essential Services Commission Victoria Harmonised Energy Retail Code

February 18, 2013

A number of Victorian organisations have jointly made a submission to the Essential Service Commission following the release of a consultation paper set to introduce the National Energy Customer Framework...

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Submission: Victorian Civil and Administrative Tribunal Fees Regulations

February 15, 2013

Consumer Action has made a submission to the Department of Justice’s Regulatory Impact Statement for the proposed Victorian Civil and Administrative Tribunal Fees Regulations....

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ASIC’s strong action against Zaam Rentals welcomed

February 12, 2013

Consumer Action is pleased to see ASIC take strong action against credit licence holder Zaam Rentals....

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Fair Work Ombudsman’s new report a welcome addition to work experience debate

February 7, 2013

Consumer Action welcomes the Fair Work Ombudsman’s new report into unpaid work experience and internships....

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Submission: Limited merits review of decision-making in the electricity and gas regulatory frameworks

February 7, 2013

Consumer Action has made a submission to the Consultation Regulatory Impact Statement on the framework for limited merits review of decision-making in electricity and gas regulation....

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