Have you received an unexpectedly high electricity or gas bill?
July 8, 2013
The Victorian Government’s ‘Your Choice’ website offers information for Victorians with unexpectedly high energy bills....
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Submission: Review of the Energy Saver Incentive Scheme
July 2, 2013
Consumer Action has provided input to the Review of the Energy Saver Incentive Scheme....
Read MoreNew infographic illustrates the harm of payday loans
July 2, 2013
A new infographic from Consumer Action shows how, even under the new laws, a single payday loan can push a low income earner into the red. ...
Read MoreMedia release: New payday lending protections welcome, but lenders get a back door to charge more fees
July 2, 2013
This week marks the introduction of new consumer protections in the payday lending industry. But consumer advocates remain sceptical that new protections will result in meaningful change....
Read MoreMedia release: Now’s our chance to extend unfair contract term laws to insurance
June 26, 2013
Consumer Action and Insurance Law Service have welcomed the introduction of a bill into Federal Parliament that, if passed, will mean that unfair contract term laws will be extended to...
Read MoreMedia release: ASIC action exposes funeral insurance advertising tricks
June 26, 2013
ASIC has blown the whistle on the funeral insurance industry’s advertising tricks by publicly airing concerns about the advertising of Holland Financial Services Pty Ltd, which trades as Real Insurance....
Read MoreMedia release: Revised water plan welcomed by consumer advocates
June 25, 2013
Today’s announcement from the Essential Services Commission, which sets metropolitan water prices for the next five years, has been welcomed by two of Victoria’s leading consumer advocate organisations....
Read MoreSubmission: Credit card surcharges and non-transparent transaction fees
June 21, 2013
Consumer Action Law has made a submission to the Commonwealth Consumer Affairs Advisory Council’s study into Credit Card Surcharges and Non-Transparent Transaction Fees....
Read MoreMedia release: Do Not Knock campaign has another win
June 19, 2013
Consumer Action Law Centre’s Do Not Knock campaign notched up another win today, with Origin Energy announcing it will stop using door to door selling by 30 September 2013....
Read MoreOutsmart the Scammers during Fraud Week
June 17, 2013
National Consumer Fraud Week 2013 is all about outsmarting scammers online by learning how to buy and sell safely online without being duped....
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