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Debt collection lawyer breached professional conduct rules

July 22, 2013

Consumer Action has welcomed VCAT's ruling that Ms Pippa Sampson, of law firm Goddard Elliot, breached professional conduct rules when she ‘grossly exceeded the legitimate assertion of the rights’ of...

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Media release: New report highlights procedural failings in Magistrates Court—80 per cent of small money claims go undefended

July 22, 2013

A new report from the Consumer Action Law Centre calls for changes to Magistrates Court procedures to protect consumers from inaccurate law suits and inappropriate judgments....

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Report: ‘Like juggling 27 chainsaws’: Understanding the experience of default judgment debtors in Victoria

July 22, 2013

A new report from the Consumer Action Law Centre explores the experiences of people who have received ‘default judgments’ for debt-related problems....

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Submission: Regulatory impact statement on retirement village contract and disclosure options

July 18, 2013

Consumer Action has provided comments on the Regulatory Impact Statement for the Retirement Villages Amendment Regulations and the Retirement Villages Amendment Regulations....

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Submission: Proposed Changes to Regulatory Instruments Relating to Flexible Pricing of Electricity

July 16, 2013

Consumer Action has provided comment on the Essential Services Commission’s Draft Decision in relation to Proposed Changes to Regulatory Instruments Relating to Flexible Pricing of Electricity....

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Have you received an unexpectedly high electricity or gas bill?

July 8, 2013

The Victorian Government’s ‘Your Choice’ website offers information for Victorians with unexpectedly high energy bills....

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Submission: Review of the Energy Saver Incentive Scheme

July 2, 2013

Consumer Action has provided input to the Review of the Energy Saver Incentive Scheme....

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New infographic illustrates the harm of payday loans

July 2, 2013

A new infographic from Consumer Action shows how, even under the new laws, a single payday loan can push a low income earner into the red. ...

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Media release: New payday lending protections welcome, but lenders get a back door to charge more fees

July 2, 2013

This week marks the introduction of new consumer protections in the payday lending industry. But consumer advocates remain sceptical that new protections will result in meaningful change....

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Media release: Now’s our chance to extend unfair contract term laws to insurance

June 26, 2013

Consumer Action and Insurance Law Service have welcomed the introduction of a bill into Federal Parliament that, if passed, will mean that unfair contract term laws will be extended to...

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