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Submission: Debt agreement administrators’ guidelines relating to advertising

January 31, 2014

Consumer Action's financial counselling practice regularly helps Victorians who have used debt agreements, and is uniquely positioned to offer comment on debt agreement advertising guidelines....

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Submission: Do Not Call Register – registration period

January 31, 2014

Consumer Action support removing the registration period for the Do Not Call Register so that registration is indefinite....

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Media release: End energy retailers’ free ride

January 29, 2014

Energy retailers would be banned from increasing a customer’s tariff mid contract under a proposal to be considered by the Australian Energy Market Commission....

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Submission: Changes to Credit Ombudsman Scheme Rules

December 16, 2013

Consumer Action has provided a submission on the proposed changes to the Credit Ombudsman Scheme Rules....

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Submission: ACCC / ASIC Debt Collection Guideline

December 16, 2013

Consumer Action has provided comment on the review of the ACCC / ASIC Debt Collection Guideline for Collectors and Creditors....

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Submission: Financial System Inquiry—Draft Terms of Reference

December 2, 2013

Consumer Action has provided comment on the draft terms of reference for the Financial System Inquiry....

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Media release: Consumer protections can drive economic growth and innovation in financial system

December 2, 2013

Consumer Action has welcomed the Federal Government’s inquiry into Australia’s financial system and suggested that it should consider how consumer protections can be a key driver behind economic innovation and...

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Submission: Energy Assured Limited – Revocation and Substitution – A91390 & A91391

November 28, 2013

Consumer Action maintains that Energy Assured's proposed code does not attempt to, and will not achieve, an enhancement of consumer welfare above what is already afforded them under law....

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Media release: The numbers show Consumer Credit Insurance is a poor deal for consumers

November 27, 2013

New figures from the APRA show Australians spent $330 million on Consumer Credit Insurance in the twelve months to June this year, yet only 23 cents in every dollar spent...

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Submission: Review of the regulation of owners’ corporation managers

November 27, 2013

Consumer Action has provided comment to the Review of the regulation of owners’ corporation managers Issues Paper....

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