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Submission: AEMC Rule Change on Expanding Competition in Metering and Related Services

June 5, 2014

Consumer Action welcomes the development of new markets but believes their success relies on ensuring consumers are protected, engaged and empowered....

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Joint submission: Productivity Commission’s Access to Justice draft report

May 22, 2014

Consumer Action and Consumer Credit Legal Centre NSW have made an extensive submission to the Productivity Commission's Access to Justice draft report....

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Submission: Review of the 2020 Renewable Energy Target

May 14, 2014

Consumer Action has provided input into the Federal Government’s review of Australia’s Renewable Energy Target....

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Media release: Commission of Audit recommendation to cut funding for financial counselling fails struggling families

May 2, 2014

Thousands of Victorian working families, pensioners and those in financial hardship will be the biggest losers if the Federal Government adopts yesterday’s Commission of Audit recommendation to cut funding for...

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Think twice before using a credit repair company

April 28, 2014

Our legal and financial counselling services have heard from a number of Victorians concerned about the behaviour of several credit repair companies....

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Summary of Consumer Leases and Consumer Protection: Regulatory Arbitrage and Consumer Harm

April 24, 2014

Consumer Action has produces a brief summary of 'Consumer Leases and Consumer Protection: Regulatory Arbitrage and Consumer Harm'...

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Media release: Dozo car sales ordered to pay $2,150 after breaching consumer guarantees

April 9, 2014

Dozo Car Sales has been ordered to pay $2,150 to a vulnerable consumer after it refused, within a reasonable time, to provide a refund on a defective car and, instead,...

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Media release: New fund to protect consumers from dodgy or fly by night builders

April 8, 2014

Victorians building or extending their homes can do so with greater confidence following the Victorian Government’s announcement of a Building Consumer Protection Fund to protect consumers from dodgy or insolvent...

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Media release: Charging $120 to bankrupt? Sadly it’s no April fool’s joke

April 1, 2014

Charging struggling Australians a $120 filing fee for bankruptcy is like trying to get blood from a stone....

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Submission: Financial Systems Inquiry Terms of Reference

March 31, 2014

Consumer Action has responded to the Financial Systems Inquiry's terms of reference which were released on 20 December 2013....

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