Prepayment meters are often proposed as a solution to energy affordability for low-income households but we oppose them because they harm vulnerable customers....
Read MoreAn annual review of Australia’s energy markets suggest competition alone isn’t enough to keep the market running efficiently and to keep energy prices down. ...
Read MoreVeda Advantage Ltd a company which stores the credit history of millions of Australians, has been accused of breaching new credit reporting laws....
Read MoreSmart Moves for a Smart Market takes an in-depth look at the emerging demand-side energy market, including the technologies and services that will come with it. ...
Read MoreConsumer Action has provided comment on Credit Ombudsman Service's proposed guideline on credit repair....
Read MoreConsumer Action and Financial Rights Legal Centre have provided comment on the Financial Ombudsman Service's proposed Terms of Reference changes....
Read MoreEnergy retailers would have been banned from increasing tariff mid contract under a consumer advocate proposal, but the AEMC's proposed ruling favours the system which allows retailers to increase prices...
Read MoreProblems with Payment tells the stories of thirteen Victorians trying to stay on top of their energy bills, and reviews the performance of retailers’ assistance programs against best practice. ...
Read MoreProblems with Payment tells the stories of thirteen Victorians trying to stay on top of their energy bills, and reviews the performance of retailers’ assistance programs against best practice. ...
Read MoreAs Australian banks cut fixed term interest rates on home loans to record lows, financial counsellors have advised prospective borrowers to consider the longer term....
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