Report: Smart Moves for a Smart Market
August 13, 2014
Smart Moves for a Smart Market takes an in-depth look at the emerging demand-side energy market, including the technologies and services that will come with it. ...
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Submission: Consultation on proposed credit repair guideline
August 8, 2014
Consumer Action has provided comment on Credit Ombudsman Service's proposed guideline on credit repair....
Read MoreJoint submission: Financial Ombudsman Service proposed Terms of Reference Changes
August 5, 2014
Consumer Action and Financial Rights Legal Centre have provided comment on the Financial Ombudsman Service's proposed Terms of Reference changes....
Read MoreMedia release: Energy retailers given the green light to increase prices at will
July 31, 2014
Energy retailers would have been banned from increasing tariff mid contract under a consumer advocate proposal, but the AEMC's proposed ruling favours the system which allows retailers to increase prices...
Read MoreMedia release: New report calls on energy retailers to improve support for struggling households
July 31, 2014
Problems with Payment tells the stories of thirteen Victorians trying to stay on top of their energy bills, and reviews the performance of retailers’ assistance programs against best practice. ...
Read MoreReport: Problems with Payment
July 30, 2014
Problems with Payment tells the stories of thirteen Victorians trying to stay on top of their energy bills, and reviews the performance of retailers’ assistance programs against best practice. ...
Read MoreMedia release: As fixed term interest rates fall to record lows, borrowers advised to look beyond the short term
July 27, 2014
As Australian banks cut fixed term interest rates on home loans to record lows, financial counsellors have advised prospective borrowers to consider the longer term....
Read MoreMedia Release: Murray Inquiry – focus on fairness welcome for consumers
July 15, 2014
Consumer Action Law Centre has welcomed the interim report from the Murray Inquiry into Australia’s financial system, and its acknowledgment that fairness, along with stability and efficiency, are important policy...
Read MoreMedia Release: Revised debt collection guideline should improve industry conduct
July 8, 2014
Consumer Action Law Centre has welcomed the revised Debt Collection Guideline published by the Australian Competition and Consumer Commission and the Australian Securities and Investments Commission published today. ...
Read MoreAre Private Car Parks “Fines” Legitimate?
July 7, 2014
One of the most common questions asked of our legal practice is about the legitimacy of private car park payment notices and how to challenge them....
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