Consumer Action and Financial Rights Legal Centre have provided comment on the Financial Ombudsman Service's proposed Terms of Reference changes....
Read MoreEnergy retailers would have been banned from increasing tariff mid contract under a consumer advocate proposal, but the AEMC's proposed ruling favours the system which allows retailers to increase prices...
Read MoreProblems with Payment tells the stories of thirteen Victorians trying to stay on top of their energy bills, and reviews the performance of retailers’ assistance programs against best practice. ...
Read MoreProblems with Payment tells the stories of thirteen Victorians trying to stay on top of their energy bills, and reviews the performance of retailers’ assistance programs against best practice. ...
Read MoreAs Australian banks cut fixed term interest rates on home loans to record lows, financial counsellors have advised prospective borrowers to consider the longer term....
Read MoreConsumer Action Law Centre has welcomed the interim report from the Murray Inquiry into Australia’s financial system, and its acknowledgment that fairness, along with stability and efficiency, are important policy...
Read MoreConsumer Action Law Centre has welcomed the revised Debt Collection Guideline published by the Australian Competition and Consumer Commission and the Australian Securities and Investments Commission published today. ...
Read MoreOne of the most common questions asked of our legal practice is about the legitimacy of private car park payment notices and how to challenge them....
Read MoreA new report by the Office of the Fire Services Levy Monitor has lifted the veil on Australia’s home insurance industry, exposing high profits, poor disclosure, and a lack of...
Read MoreThis report looks at the experiences of Victorian consumers who have tried to access Utility Relief Grants and considers how the application process may be improved to ensure easy access...
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