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Federal Court delivers damning finding for payday lender

September 2, 2014

The Federal Court has ruled that The Cash Store and Assistive Finance Australia Pty Ltd broke consumer credit laws and engaged in unconscionable conduct....

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Submission: Senate Inquiry into the extent of income inequality in Australia

September 1, 2014

Consumer Action is concerned by the signals of distress from the most vulnerable in our community and their increasing inability to make ends meet....

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Submission: Financial System Inquiry Interim Report

September 1, 2014

Consumer Action welcomed the interim report, particularly its recognition that fairness, as much as stability and efficiency, are important objectives for the financial system....

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Money Smart Week 2014: Time for a money health check

September 1, 2014

MoneySmart Week is a good excuse to stop and take stock of our money issues. The not-for-profit initiative runs from 1 – 7 September and encourages all Australians to take...

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Media release: Investigation into energy disconnections a welcome first step

August 27, 2014

Consumer Action Law Centre has welcomed the Victorian Government’s announcement that it has directed the Essential Services Commission to conduct an investigation into the underlying causes of energy disconnections....

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Joint submission: EWON prepayment meter discussion paper

August 26, 2014

Prepayment meters are often proposed as a solution to energy affordability for low-income households but we oppose them because they harm vulnerable customers....

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Media release: Energy market failing Victorian households, annual market report shows

August 22, 2014

An annual review of Australia’s energy markets suggest competition alone isn’t enough to keep the market running efficiently and to keep energy prices down. ...

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Media release: Credit reporting agency accused of breaching new credit reporting rules

August 21, 2014

Veda Advantage Ltd a company which stores the credit history of millions of Australians, has been accused of breaching new credit reporting laws....

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Report: Smart Moves for a Smart Market

August 13, 2014

Smart Moves for a Smart Market takes an in-depth look at the emerging demand-side energy market, including the technologies and services that will come with it. ...

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Submission: Consultation on proposed credit repair guideline

August 8, 2014

Consumer Action has provided comment on Credit Ombudsman Service's proposed guideline on credit repair....

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