Consumer Action is thrilled that one of our solicitors, Agata Wierzbowsk, has been announced as the 2014/15 Community Legal Centre Fellow....
Read MoreThe Energy and Water Ombudsman Victoria Annual Report for 2013/14 suggests energy retailers are failing to offer sufficient assistance to customers struggling with high bills....
Read MoreConsumer Action has welcomed the State Government’s focus on making Victoria’s energy market easier to navigate, and keeping vulnerable members of our community from being disconnected....
Read MoreConsumer advocates believe Bank West’s $15 direct debit cancellation fee was unfair, unnecessary, and potentially unlawful, and have welcomed its demise....
Read MoreConsumer Action and Consumer Utilities Advocacy Centre have made a supplementary submission on the Australian Energy Market Commission's 'Draft Rule Determination: Retailer Price Variations in Market Retail Contracts.'...
Read MoreConsumer Action currently has an opportunity for a financial counsellor to join our friendly and professional MoneyHelp team. ...
Read MoreConsumer Action has welcomed the Competition Policy Review Draft Report and its emphasis ‘on protecting competition and not competitors,’ but ask the review’s panellists to consider how the demand side...
Read MoreConsumer Action agrees with the premise of the rule change that 'in practice it is difficult for customers to access their data from market participants in an understandable format and...
Read MoreConsumer Action is concerned that forcing welfare recipients to receive and spend their benefits on a certain card will adversely affect their consumer choice. ...
Read MoreConsumer Action supports the position articulated by CHOICE, which has recommended the Government not proceed with the Bill....
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