Consumer Action Law Centre and the Consumer Utilities Advocacy Centre welcomed the Coalition's announcement that it will ban energy retailers using the term "fixed" when referring to contracts with variable...
Read MoreAs part of our 'Profiting from Poverty' campaign, Consumer Action looks at how debt businesses unfairly target vulnerable consumers?...
Read MoreIn what should act as a warning to legal firms involved in debt collection, the Legal Services Commissioner has reprimanded Mr James Woods, principal of E C Legal....
Read MoreConsumer Action’s 2013/2014 Annual Report is now online. 365 days working for consumers summed up in one convenient document. ...
Read MoreEnergy retailers will continue increasing prices at their leisure after the AEMC rejected a proposal that would have banned them from increasing a customer’s tariff during a fixed term or...
Read MoreConsumer Action has provided comment on the Discussion Paper on Key Recommendations arising from the Review of Enforcement Regimes under the National Energy Laws Final Report....
Read MoreConsumer Action, Consumer Utilities Advocacy Centre and Victorian Council of Social Service have provided input into the Australian Energy Market Commission's draft determination on distribution network pricing arrangements....
Read MoreConsumer Action is thrilled that one of our solicitors, Agata Wierzbowsk, has been announced as the 2014/15 Community Legal Centre Fellow....
Read MoreThe Energy and Water Ombudsman Victoria Annual Report for 2013/14 suggests energy retailers are failing to offer sufficient assistance to customers struggling with high bills....
Read MoreConsumer Action has welcomed the State Government’s focus on making Victoria’s energy market easier to navigate, and keeping vulnerable members of our community from being disconnected....
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