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Submission: The performance and management of electricity network companies

December 18, 2014

Consumer Action has provided a submission to the Senate Standing Committee on Environment and Communications about the performance and management of electricity network companies....

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Media Release: Financial System Inquiry puts consumer welfare first

December 8, 2014

The Financial System Inquiry recognises that consumer welfare should be the core goal of the financial system and makes recommendations that promote fairness, strengthen consumer protections and recognise the value...

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Have you borrowed from Sunshine Loans or Cash Loan Money Centre?

November 27, 2014

Have you had loans from Sunshine Loans or Cash Loan Money Centre? You may be entitled to compensation....

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Submission: 2015 Retail Competition Review Approach Consultation Paper

November 27, 2014

Effective competition is critical for energy consumers to the extent that it drives lower prices and responds to the consumers’ needs to provide more useful and appropriate products....

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Media release: Major parties urged to commit to helping vulnerable seniors before election

November 25, 2014

Ahead of the Victorian Election at the end of November 2014, Consumer Action has been speaking to all major parties and seeking a commitment to a broad based review of...

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Submission: Competition Policy Review Draft Report

November 18, 2014

Consumer Action has provided comment on the Draft Report of the Competition Policy Review....

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Submission: Revisions to the Telecommunications Consumer Protections Industry Code

November 6, 2014

Consumer Action has provided comment on the proposed revisions to the Communications Alliance Telecommunications Consumer Protections Industry Code....

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Submission: Energy Green Paper

November 5, 2014

Consumer Action has made a submission to the Department of Industry on the Energy Green Paper....

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Scam alert: Scammers falsely using Consumer Action’s name

November 5, 2014

We’ve had reports of scammers falsely using Consumer Action's name to obtain money and banking details from their victims. Consumer Action is not responsible for these call....

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Media release: Ensuring ‘fixed’ means ‘fixed’ when it comes to energy contracts

November 3, 2014

Consumer Action Law Centre and the Consumer Utilities Advocacy Centre welcomed the Coalition's announcement that it will ban energy retailers using the term "fixed" when referring to contracts with variable...

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