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A complex market needs simple dispute resolution – On The Wire

September 30, 2015

"Dispute resolution must be consistent, regardless of where a consumer’s energy supply comes from, who it is managed by and whether or not they are licensed or exempt. Ensuring that...

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Cash Converters taken to court after reforms fail to protect vulnerable

September 24, 2015

Payday lending reforms from 2013 have failed vulnerable Australians according to Consumer Action Law Centre, as they take Cash Converters to court on behalf of a disability support pensioner over...

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Response to The Age – ‘Vocational education, the biggest get-rich quick scheme in Australia’

September 17, 2015

We are shocked and dismayed by the story in The Age this morning about vulnerable people being ripped off by get-rich-quick college rorts...

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Could you represent consumers on a Standards Australia Technical Committee?

September 15, 2015

Expressions of interest  are invited for a vacancy on a  Standards Australia Technical Committee primarily concerned with improving consumer safety and reflect current innovations in design, safety and technology for...

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ASIC report highlights exorbitant costs of rent-to-buy household goods: Consumer groups

September 11, 2015

The poorest and most vulnerable Australians are paying grossly inflated prices for household goods via “rent-to-buy” or “consumer lease” deals, as shown by a new report from the Australian Securities...

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Rent-to-buy products must be kicked off Centrepay

September 10, 2015

Leading consumer groups are calling for the Australian Parliament to support moves by the Senate to protect the integrity of Centrelink’s budgeting tool for essentials Centrepay, by excluding rent-to-buy products....

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Response to “Making Energy Bills Fairer For Families” – Minister for Energy, Lily D’Ambrosio

September 1, 2015

"We are heartened by the Government's commitment to Victorian energy consumers. The increased powers for the Essential Services Commission in the proposed legislative amendments are welcome at a time when...

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The energy market is failing struggling Victorians

September 1, 2015

Victoria’s energy market is failing our most vulnerable people, according to Consumer Action Law Centre....

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The real stories of Victorians forced to choose to heat, or eat

August 28, 2015

Victorians have shared their stories of energy disconnection as part of research by RMIT for Consumer Action Law Centre’s ‘Heat or Eat’ report released today....

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Don’t make the poor pay more: Consumer Action

August 20, 2015

Today, ALP Senator Doug Cameron will be leading debate on a Bill to exclude consumer lease products from Centrelink's welfare budgeting tool Centrepay. What are 'consumer leases'?  A consumer lease is a type...

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