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Retirement living parliamentary event

October 21, 2015

Consumer Action hosted a morning tea at Parliament House on 9 October 2015 which brought together over 70 retirement housing residents with their local parliamentarians....

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Ban bad products before they cause harm: Financial System Inquiry

October 20, 2015

Fairness must be central to the regulation of financial services, says Consumer Action Law Centre commenting on the Federal Government response to the Financial System Inquiry....

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The common car product you might get a refund for

October 20, 2015

Australians are demanding better from the products sold with used cars and winning....

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Payday loans: Laura’s Story

October 19, 2015

Laura fell into a debt spiral in 2013 and 2014 after she received multiple, successive loans from three different payday lenders...

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Senate inquiry backs VET Industry Ombudsman

October 16, 2015

Consumer Action Law Centre reiterates its call for the establishment of an Industry Ombudsman in the vocational education sector as recommended in a Senate report released today....

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New research shows struggling Australians suffering while the payday lending sector booms: Consumer groups

October 16, 2015

Consumer groups have cautioned policy makers not to fall for payday lending spin as new research from Digital Finance Analytics (DFA) shows the devastating impact of the industry on Australians...

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Still too many Victorians choosing between heat or eat – response to EWOV annual report: Consumer Action

October 14, 2015

Consumer Action Law Centre welcomes the significant drop in complaints to the Energy and Water Ombudsman (EWOV), but says there are still too many Victorians struggling with utilities....

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A weaker ASIC helps no one: consumer groups

October 12, 2015

A proposed funding model for corporate regulator ASIC has come under fire by consumer groups who say the model could lead to a weaker and less effective regulator....

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Unable to open the letterbox – money and mental health

October 9, 2015

Money is a major cause of distress for many Australians and for some Australians with mental health problems, there are times when being financially responsible for yourself simply isn’t possible....

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Evaluating Consumer Action’s consumer legal advice service

October 6, 2015

Consumer Action has released a short report which summarises a number of ‘snapshot’ evaluations of our consumer legal advice service, conducted by Dr Liz Curran of ANU Law School. The...

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