The commission has made changes to the Energy Retail Code that will take effect from 1 January 2019, to provide new entitlements for customers who are at risk of falling...
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The AER has released for consultation draft amendments to the current Compliance Procedures and Guidelines (the Guidelines). Accompanying the draft Guideline is the Notice of Draft Instrument that seek to...
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The AER today published its Statement of Intent and Work program for 2017–18....
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The AER will soon publish a new Demand Management Incentive Scheme and Innovation Allowance Mechanism....
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Policy solutions need to ensure consumers are protected from detrimental outcomes when receiving services from energy retailers regardless of their level of awareness or engagement. Energy is an essential service...
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The Victorian Law Reform Commission's review of litigation funding and group proceedings presents a real opportunity to enhance access to justice in Victoria....
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Consumer Action joins with FamilyCare Shepparton to make this submission. Shepparton is the only Victorian community that is currently subject to income management, a policy similar to the Cashless Debit...
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Consumer advocates are broadly supportive of the legislation establishing the Australian Financial Complaints Authority but recommend some minor technical amendments to the bill. ...
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The ACCC has released its Gas Inquiry 2017-20 Interim Report which focusses on likely supply and demand conditions for 2018....
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The Bulletin Board, managed by the Australian Energy Market Operator, provides up-to-date gas system and market information to help participants make more informed decisions about trading, investing in, or using...
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