Currently, there is no plan for the increased longevity and diversity of Victoria’s population. The result is a fragmented approach to policy and programs relating to older people between the...
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The Office of the Australian Information Commissioner (OAIC) has today published Guidance on its website about how lenders should treat Repayment History Information (RHI) for customers that are experiencing financial...
Read MoreAn independent report commissioned by Consumer Action Law Centre has recommended the Victorian water regulator lower the rates for equity and debt costs for water authorities. This would have the...
Read MoreIn relation to the Houston Kemp Report, it is fair to say that Consumer Action’s concerns lie less with the mode of implementation of access to data, than they do...
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Yesterday, irresponsible car lending was the focus of the Banking Royal Commission, with Nalini Thiruvangadam taking the stand to share her experience of a car loan from Bank of Melbourne...
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The Financial Services Royal Commission has exposed the pressure selling tactics used by the banks. They draw on simple psychological rules to target vulnerabilities among some of their most loyal...
Read MoreIt is important that the AER utilise behavioral economics insights to ensure that the notices are as effective at meeting the relevant policy objectives as possible....
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Consumer Action Law Centre says it’s time for the banking and insurance industry to end the billion dollar junk insurance rip-off they’ve let fester for over a decade....
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ANZ Bank has defended giving a 30-year loan to a 71-year-old scam victim in testimony to the Banking Royal Commission....
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Today the first bank customer witness took the stand at the Royal Commission. Robert Regan, a 72 year old widower from Victoria, took out a home loan with the ANZ...
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