In relation to the Houston Kemp Report, it is fair to say that Consumer Action’s concerns lie less with the mode of implementation of access to data, than they do...
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Yesterday, irresponsible car lending was the focus of the Banking Royal Commission, with Nalini Thiruvangadam taking the stand to share her experience of a car loan from Bank of Melbourne...
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The Financial Services Royal Commission has exposed the pressure selling tactics used by the banks. They draw on simple psychological rules to target vulnerabilities among some of their most loyal...
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It is important that the AER utilise behavioral economics insights to ensure that the notices are as effective at meeting the relevant policy objectives as possible....
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Consumer Action Law Centre says it’s time for the banking and insurance industry to end the billion dollar junk insurance rip-off they’ve let fester for over a decade....
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ANZ Bank has defended giving a 30-year loan to a 71-year-old scam victim in testimony to the Banking Royal Commission....
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Today the first bank customer witness took the stand at the Royal Commission. Robert Regan, a 72 year old widower from Victoria, took out a home loan with the ANZ...
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Online marketing, lead generation and cold-calling have been scrutinised in a new report from Consumer Action Law Centre. ...
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For too long, sweeping assumptions have been made about consumer engagement in energy - without sufficient thought being given to facilitating that engagement, or whether the assumptions being made align...
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The Consumer Action Law Centre (Consumer Action) welcomes the opportunity to comment on the Essential Service Commission’s (ESC) early draft decisions in the 2018 Water Price Review for East Gippsland...
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