Victorian Default Offer for small electricity customers – ESC staff working paper
It shouldn’t be a job to avoid getting ripped off when accessing an essential service that a household must purchase....
Read MoreIt shouldn’t be a job to avoid getting ripped off when accessing an essential service that a household must purchase....
Read MoreConsumer Action made a submission to the Financial Services Royal Commission in October 2018 on the policy questions arising from Module 6 on insurance. Consumer Action has assisted people who have...
Read MoreConsumer Action made a submission to the NSW Emergency Services Levy Insurance Monitor’s Discussion Paper, Pricing Differences: New vs Existing Customers. Insurance is a product that claims to reward loyalty. We are...
Read MoreConsumer Action has provided a submission to the Senate Economics Committee inquiry on the Treasury Laws Amendment (Prohibited Energy Market Misconduct Bill) 2018. We support the Bill, which will allow...
Read MoreConsumer Action has provided feedback on the Consultation Draft Behind the Meter Distributed Energy Resources Provider Code. We consider: the name of the code should be readily understood by the...
Read MoreConsumers must feel there is transparency around industry’s practices in the NEM and that industry is acting in their interest if trust and confidence in the energy market is to...
Read MoreThe Consumer Action Law Centre (Consumer Action) has provided a submission on the draft NSW Fair Trading Complaints Register Guidelines (the Guidelines). The NSW Fair Trading Complaints Register provides information...
Read MoreCar owners have rights in addition to Ford’s undertaking to the Federal Court in relation to vehicles with “PowerShift Transmission”. In April 2018, Ford admitted to engaging in unconscionable conduct in...
Read MoreTo appropriately measure achievement of the objectives under ‘affordable energy and satisfied customers’ and ‘effective development of open and competitive markets’‘ the ESB must expand the metrics....
Read MoreConsumer groups have commented on the exposure draft Corporations Amendment (Design and Distribution Obligations and Product Intervention Powers) Regulations 2018 (Cth) (the Regulations) and explanatory materials. The following organisations have contributed...
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