Victorian Default Offer for small electricity customers – ESC staff working paper
January 30, 2019
It shouldn’t be a job to avoid getting ripped off when accessing an essential service that a household must purchase....
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Royal Commission into Misconduct in the Banking, Superannuation and Finance Sector – Submission on Module 6 on insurance
January 30, 2019
Consumer Action made a submission to the Financial Services Royal Commission in October 2018 on the policy questions arising from Module 6 on insurance. Consumer Action has assisted people who have...
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Insurance pricing differences: New vs existing customers
January 30, 2019
Consumer Action made a submission to the NSW Emergency Services Levy Insurance Monitor’s Discussion Paper, Pricing Differences: New vs Existing Customers. Insurance is a product that claims to reward loyalty. We are...
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Submission: Treasury Laws Amendment (Prohibiting Energy Market Misconduct Bill) 2018
January 25, 2019
Consumer Action has provided a submission to the Senate Economics Committee inquiry on the Treasury Laws Amendment (Prohibited Energy Market Misconduct Bill) 2018. We support the Bill, which will allow...
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Submission: Consultation Draft Behind the Meter Distributed Energy Resources Provider Code
January 22, 2019
Consumer Action has provided feedback on the Consultation Draft Behind the Meter Distributed Energy Resources Provider Code. We consider: the name of the code should be readily understood by the...
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ACCC monitoring of the electricity supply in the National Energy Market discussion paper
December 19, 2018
Consumers must feel there is transparency around industry’s practices in the NEM and that industry is acting in their interest if trust and confidence in the energy market is to...
Read MoreNSW Fair Trading Complaints Register Guidelines
December 19, 2018
The Consumer Action Law Centre (Consumer Action) has provided a submission on the draft NSW Fair Trading Complaints Register Guidelines (the Guidelines). The NSW Fair Trading Complaints Register provides information...
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Ford’s blind spot over PowerShift failure
December 6, 2018
Car owners have rights in addition to Ford’s undertaking to the Federal Court in relation to vehicles with “PowerShift Transmission”. In April 2018, Ford admitted to engaging in unconscionable conduct in...
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Energy Security Board Strategic Energy Plan consultation on proposed metrics
November 28, 2018
To appropriately measure achievement of the objectives under ‘affordable energy and satisfied customers’ and ‘effective development of open and competitive markets’‘ the ESB must expand the metrics....
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Submission: PIP DADO Regulations
November 20, 2018
Consumer groups have commented on the exposure draft Corporations Amendment (Design and Distribution Obligations and Product Intervention Powers) Regulations 2018 (Cth) (the Regulations) and explanatory materials. The following organisations have contributed...
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