AER: Draft Retail Pricing Information Guidelines (submissions by 16 March 2018)
The Australian Energy Regulator today released for consultation draft Retail Pricing Information Guidelines...
Read MoreThe Australian Energy Regulator today released for consultation draft Retail Pricing Information Guidelines...
Read MoreThe AER issued the infringement notices alleging that, between 2013 and 2017, AGL failed to notify more than 1000 customers across NSW, SA and QLD that their fixed term retail...
Read MoreWhere retailers apply discounts to electricity rates in market contracts that are higher than the retailer’s equivalent standing offer. This can result in a discount ‘deal’ that leaves consumers worse...
Read MoreThe AER has submitted a rule change request to the AEMC that would develop a binding Customer Hardship Policy Guideline as a single point of reference for industry on how...
Read MoreThe Guidelines will specify how retailers are required to notify customers when the benefits under their market retail contracts are ending or changing issues paper....
Read More"There has been little attention to the processes and systems needed to facilitate access by authorised third parties wishing to provide value added services to consumers.”...
Read MoreThe proposed register would give AEMO and distribution network businesses more data to help keep the power system secure and safe....
Read More"The Guarantee’s intention is to deliver more reliable, affordable and cleaner energy to Australian consumers.”...
Read MoreMy job at the Consumer Action Law Centre is to help people like Robert tell their stories. What struck me about Robert was how kind his intentions were in sharing...
Read MoreCurrently, there is no plan for the increased longevity and diversity of Victoria’s population. The result is a fragmented approach to policy and programs relating to older people between the...
Read More