The Draft Guidelines outline the proposed requirements retailers need to comply with when notifying customers that a benefit under their market retail contract is ending or changing....
Read More
The revised Guidelines require retailers to report additional data to the AER...
Read More
The Council of Australian Governments Energy Council (COAG EC) met on Friday 20 April 2018 and agreed the Energy Security Board should progress development of the detailed design of the...
Read More
The Consumer Action Law Centre (Consumer Action), WEstjustice, National Association of Community Legal Centres (NACLC) and Federation of Community Legal Centres (Victoria) Inc welcome the opportunity to comment on the...
Read More
The Federal Court has found that credit repair business, Malouf Group Enterprises Pty Ltd (Malouf Group), and its director Jordan Francis Malouf breached the Australian Consumer Law by making false...
Read MoreThe Victorian Government has announced an increase to the Utility Relief Grant Scheme (URGS) with $21.7 million allocated in the upcoming budget....
Read MoreConsumer Action’s interest in this area lies in privacy concerns around access and use of consumer data by third parties, and in ensuring that the benefits of consumer data use...
Read More
Today the Federal Government announced that there will be tougher penalties for corporate misconduct, and stronger powers for the corporate regulator ASIC. ...
Read MoreWe do not support the rule change request and the AEMC’s initial position. The Consultation Paper outlines a rule change that will be completely ineffective at addressing a multitude of...
Read MoreThe Consumer Action Law Centre, Financial Counselling Australia and the Financial Rights Legal Centre are pleased to provide a submission in response to the Inquiry into Competition in the Australian...
Read More