Market suspension is extremely rare and has only happened twice in the history of the national electricity market....
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The request is based on one of the recommendations in the Finkel Panel review....
Read MoreThis joint submission from Financial Rights Legal Centre and Consumer Action Legal Centre responds to the NSW Emergency Services Levy Insurance Monitor’s 'Standard profile quotations Mid-term review, Discussion Paper, April 2018'...
Read MoreThis joint submission of CHOICE, Financial Rights Legal Centre and Consumer Action Law Centre responds to the insurance industry proposal for greater involvement by life insurers in worker rehabilitation. It...
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The Consumer Action Law Centre welcomes the opportunity to comment on the implementation of the prohibition on flex-commissions Consultation Paper (the Consultation Paper). We generally support the prohibition on flex-commissions in...
Read MoreBenefit change notices are a positive development, but a superficial one. They do not go to the root of the problem plaguing Australia's retail energy markets. ...
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It is not uncommon for retirement housing contracts to exceed 100 pages in length. Lawyers at the Consumer Action Law Centre recently described these contracts as ‘some of the worst...
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Shockingly, there are no minimum training or accreditation requirements for retirement housing operators....
Read MoreRetirement housing exit fees are currently unregulated and open to exploitation by operators. These fees appear to have no relationship to the value of the services provided. ...
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Retirement housing residents need access to an industry funded ombudsman service, to provide free, fair and binding determination of retirement housing disputes, across the full spectrum of retirement housing types....
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