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Submission: Inquiry into Australia’s Mandatory Last Resort Home Warranty Insurance Schemes

April 16, 2008

Consumer Action has made a submission to the Senate Economics Committee Inquiry into Australia’s Mandatory Last Resort Home Building Warranty Insurance (HBWI) schemes...

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Media release: Consumer Action alleges debit success contract contains unfair terms

April 10, 2008

Consumer Action has instituted legal proceedings in the Victorian Civil and Administrative Tribunal against Debit Success Pty Ltd and Rif and Jean Mustafa trading as ‘Albion Self Defence Academy’ alleging...

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Media release: Consumer Action puts traders and Government on notice

March 15, 2008

Consumer Action has released its 2008 Policy Plan on World Consumer Rights Day. ...

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Media release: Consumer Action calls on car parks to be fair

March 1, 2008

Consumer Action has written to two operators of private car parks in Melbourne seeking a review of their business practices and the installation of barriers so that consumers are not...

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Media release: Finance broker flouts federal court orders, claims Consumer Action

February 28, 2008

Consumer Action has claimed that a finance broker is flouting Federal Court orders. The broker, Sample & Partners, agreed to orders in May 2007 intended to remedy harm caused to...

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Media release: Customers to bear costs for energy retailers failure

February 22, 2008

Consumer Action has labelled the decision by the Essential Services Commission (the ESC) to charge consumers should their retailer go bankrupt or leave the market as outrageous and unfair....

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Submission: Discussion paper 72: review of Australian privacy law

December 21, 2007

Consumer Action welcomes the opportunity to comment on the above Paper prepared by the Australian Law Reform Commission. Our submission focuses on some key credit reporting issues as well as...

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Submission: Abacus Draft Code of Practice

December 17, 2007

Consumer Action has made a submission in relation to the proposed Abacus Australian Mutuals Draft Code of Practice....

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Media release: Consumers challenge basis for rising energy prices

November 30, 2007

Victorian consumers will be hit by huge energy price increases from 1 January 2008 but without any public information about the basis for these price rises, said Consumer Action Law...

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Policy report: Coercion and harassment at the door Consumer experiences with energy direct marketers

November 30, 2007

Having received numerous complaints from consumers, financial counsellors and other community support workers about the marketing practices of energy retailers, Consumer Action and the Financial & Consumer Rights Council decided...

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