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Briefing Paper: Ensuring access to justice with the implementation of a national consumer credit law (March 2009)

March 1, 2009

This briefing paper, prepared by the Consumers’ Federation of Australia with CHOICE, Consumer Action Law Centre and Consumer Credit Legal Centre NSW, outlines consumer concerns to ensure that viable and...

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Media release: Bushfire victims have rights when dealing with lenders

February 23, 2009

Consumer Action has welcomed the response of many banks and other lenders to the plight of Victorian bushfire victims, but has advised that people affected by the fires may also...

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Media release: Citibank lacks compassion for client after taking legal action over $10,000 debt

February 20, 2009

Consumer Action has taken legal action to defend a struggling single parent hit by personal tragedy and the current financial crisis against Citibank for a $10,000 credit card debt....

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Media release: Consumer Action welcomes fast-tracking of new consumer laws

February 17, 2009

Consumer Action today welcomed the Federal Government’s announcement that it will fast track crucial law reforms to protect consumers from unfair contract terms and to give the consumer regulator more...

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Media release: Amazing loans never cease to amaze with poor lending practices

February 13, 2009

Consumer Action has once again initiated legal action against Amazing Loans on behalf of a client. The action alleges unconscionability in relation to the fees and interest charged....

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Submission: Crime Amendment (identity crime) Bill 2008 – exposure draft

February 10, 2009

Consumer Action welcomes the opportunity to comment on the Victorian Government’s exposure draft – Crime Amendment (Identity Crime) Bill 2008....

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Submission: Access Regime for the ATM System

February 4, 2009

Consumer Action supports the RBA’s efforts to improve the efficiency and competitiveness of payments systems in Australia, including the ATM system....

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Briefing Paper: Key Issues for the Proposed National Unit Pricing Regime (February 2009)

February 1, 2009

To read the briefing paper, please click here....

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Media release: RHG mortgage exit fees test case settles

January 23, 2009

Consumer Action has today announced that the test case legal action against RHG Mortgage Corporation (formerly RAMS Mortgage Corporation) on behalf of Ms Emily Hamilton has settled on confidential terms....

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Briefing paper: Credit reporting and responsible lending

December 30, 2008

The Australian Law Reform Commission recently recommended that some additional types of information should be allowed on individual credit reports, but that repayment history information should only be allowed once...

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