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Media release: Collection Point misleads client and sues his lawyers

December 23, 2009

Consumer Action has succeeded in a Victorian Civil Administration Tribunal (VCAT) action against money retrieval agency, Collection Point, and recovered the sum of $1,108.85 for one of its clients....

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Submission: Response to the 2009 Victorian Bushfires Royal Commission’s Fire Services Levy and Insurance Discussion Paper

December 21, 2009

Consumer Action has made a joint submission to the the Victorian Bushfires Royal Commission with the Brotherhood of St Laurence, Footscray Community Legal Centre and West Heidelberg Community Legal Service....

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Submission: Unconscionable Conduct Issues Paper

December 21, 2009

Consumer Action welcomes the opportunity to provide comment to the inquiry process established by the Government to examine options for clarifying the unconscionable conduct provisions of the Trade Practices Act...

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Submission: Review of Victoria’s wrongful disconnection payment

November 4, 2009

Consumer Action remains strongly supportive of the Victorian wrongful disconnection payment legislative obligation....

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Submission: Inquiry into State Government Taxation and Debt

October 30, 2009

Consumer Action welcomes the opportunity to make a submission to the Economic Development and Infrastructure Committee‘s Inquiry into State Government Taxation and Debt....

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Media release: Consumer win sets up precedent for others burnt by Kleenmaid collapse

October 21, 2009

Consumer Action has successfully represented a couple who sought to recover thousands of dollars from a linked credit provider who financed their purchase of kitchen goods from Kleenmaid Pty Ltd,...

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Media release: New credit reporting – silver lining masks big grey cloud

October 15, 2009

Consumer Action has welcomed aspects of the Government's proposed reforms to credit reporting in Australia. ...

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Media release: Consumer Action Law Centre warns the public about telephone scam falsely using its name

October 8, 2009

Consumer Action warns the public that scammers are contacting people falsely claiming to be an employee or representative of Consumer Action....

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Media release: Regulator’s report opens door to private operators in Victorian water sector

October 3, 2009

Consumer groups warn that the delivery of water services in Victoria could be radically changed, following the release of a report from the Essential Services Commission today....

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Submission: CCAAC Consumer rights – statutory implied conditions and warranties issues paper

September 18, 2009

Consumer Action supports national harmonisation and clarification of Australia’s laws on statutory conditions and warranties, so long as harmonisation does not weaken protections for consumers....

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