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Media release: Parents need to learn more before they sign up for educational software

March 15, 2010

We all think we could resist the slick spiel of the in-home salesman, so why is it that so many people end up saying ‘yes’. Now researchers, lead by Dr...

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Submission: Financial Services Working Group – Corporations Amendment Regulations 2009

March 5, 2010

Consumer Action is a strong supporter of the objectives of the Financial Services Working Group in endeavouring to make financial services product disclosure simpler and more meaningful for consumers, and...

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Media release: Legitimacy of private car park ‘fines’ could finally be decided

February 19, 2010

Consumer Action has sought leave to add new claims of unconscionable conduct and harassment to its test case against private car park operator Care Park on behalf of its client,...

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Media release: Distributors ask to add average 14% to consumers’ electricity bills

February 18, 2010

Consumer Action has made a submission to the Australian Energy Regulator after Victoria’s five electricity distributors provided forecasts estimating they would need Victorian customers to pay for more than $8.5...

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Submission: Exposure draft – Review of initial distribution network service providers’ proposals for the 2011 – 2015 regulatory period.

February 16, 2010

Consumer Action welcomes the opportunity to make a submission to the Australian Energy Regulator's review of initial Distribution Network Service Providers' Proposals for the 2011 - 2015 Regulatory Period....

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Media release: Fire insurance debate reignites as anniversary approaches

February 3, 2010

Almost a year after the Black Saturday bushfires devastated Victoria, consumer groups have hit back at the insurance industry’s attempts to pressure the Government into eliminating the fire services levy...

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Media release: Consumer Action Law Centre warns the public about telephone scam falsely using its name

February 2, 2010

Consumer Action Law Centre warns the public that scammers are continuing to contact people falsely claiming to be an employee or representative of Consumer Action....

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Submission: Action against fraudulent phoenix activity – Commonwealth Government proposals paper

January 18, 2010

Consumer Action has made a submission to the Commonwealth Government proposals paper on fraudulent phoenix activity....

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Media release: Collection Point misleads client and sues his lawyers

December 23, 2009

Consumer Action has succeeded in a Victorian Civil Administration Tribunal (VCAT) action against money retrieval agency, Collection Point, and recovered the sum of $1,108.85 for one of its clients....

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Submission: Response to the 2009 Victorian Bushfires Royal Commission’s Fire Services Levy and Insurance Discussion Paper

December 21, 2009

Consumer Action has made a joint submission to the the Victorian Bushfires Royal Commission with the Brotherhood of St Laurence, Footscray Community Legal Centre and West Heidelberg Community Legal Service....

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