Customer service is extremely poor in the Australian telecommunications industry, and has been for many years. Misleading advertising, unfair contract terms and deceptive sales practices are so common as to...
Read MoreAn explosive new research report released today by Consumer Action Law Centre reveals that the high cost short term lending industry in Australia grew almost tenfold during the last...
Read MoreLarge differences in the major parties’ responses to the Australian consumer groups’ Election Platform mean voters can consider their future needs as consumers before making their decision on Saturday....
Read MoreConsumer Action strongly supports the Draft Decision and the level of scrutiny the AER has applied to the Distribution Network Service Providers' regulatory proposals....
Read MoreThis submission considers the proposed regulation from the viewpoint of individual, small business and community organisations as clients...
Read MoreConsumer Action has issued proceedings in the Victorian Civil and Administrative Tribunal on behalf of a client who alleges a holiday house owner wrongly kept her payment for her family...
Read MoreConsumer advocates are disappointed with the Bushfire Royal Commission’s recommendation to scrap the fire services levy in favour of a property based levy saying it will be bad for local...
Read MoreConsumer Action has launched proceedings on behalf of a client in the Victorian Civil and Administrative Tribunal against Global Maths and English and their linked credit provider, Ardennan, for...
Read MoreConsumer Action has issued five separate proceedings in the Victorian Civil and Administrative Tribunal against educational software provider Edufin....
Read MoreConsumer Action is urging consumers to watch out for scammers who are swindling hundreds of dollars from unwitting consumers with bogus claims of being able to recover thousands of dollars...
Read More