Consumer Action says it’s time for the Victorian Government and its energy industry watchdog, the Essential Services Commission, to take real action to help consumers switch and save on their...
Read MoreConsumer Action Law Centre says Victorians urgently need their new Government to take up its legal right to defend the Australian Energy Regulator’s recent decision to keep electricity costs for...
Read MoreConsumer Action supports today’s announcement that Victorian households will be protected from the huge price increases the state’s electricity distributors were seeking to impose over the next five years....
Read MoreConsumer Action has made a formal complaint to the Australian Competition and Consumer Commission after its own CEO was given the run-around by Dell Computer Pty Ltd on her right...
Read MoreConsumer Action Law Centre has made a formal complaint to the Australian Securities and Investments Commission about Westpac’s debt collection procedures for customers in financial hardship....
Read MoreCustomer service is extremely poor in the Australian telecommunications industry, and has been for many years. Misleading advertising, unfair contract terms and deceptive sales practices are so common as to...
Read MoreAn explosive new research report released today by Consumer Action Law Centre reveals that the high cost short term lending industry in Australia grew almost tenfold during the last...
Read MoreLarge differences in the major parties’ responses to the Australian consumer groups’ Election Platform mean voters can consider their future needs as consumers before making their decision on Saturday....
Read MoreConsumer Action strongly supports the Draft Decision and the level of scrutiny the AER has applied to the Distribution Network Service Providers' regulatory proposals....
Read MoreThis submission considers the proposed regulation from the viewpoint of individual, small business and community organisations as clients...
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