The majority of Victorians will see their water bills remain steady or fall slightly over the next five years. ‘Access to water plays a crucial role in people’s lives and...
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We generally support the amendments to the guideline proposed in the draft decision as they appropriately reflect the significant changes from 2019. However, there are several areas where further information...
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Almost three years ago, on 7 August 2015, then Assistant Treasurer Josh Frydenberg announced there would be a review of the small amount credit contract (SACC) laws....
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There is little evidence from overseas that sharing much more credit information leads to public benefits. ...
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The Australian Energy Market Commission (AEMC) has admitted that competition among energy retailers is not delivering ‘expected benefits’ in its annual retail energy competition review....
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This submission focuses on insurance in superannuation and the interests of people who are on low incomes or have low superannuation balances. It supports the majority of CHOICE’s recommendations in...
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The proposed rule change would enable the AER to develop new Customer Hardship Policy Guidelines, enforceable by civil penalties....
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The proposed rule would allow customers to have their electricity or gas bill based on their own reading of the meter....
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The AEMC has made a new rule to prohibit energy retailers from making discounts appear bigger than they actually are....
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VCRs indicate the value different types of customers place on having reliable electricity supply under different conditions....
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