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Media release: Consumers the losers as competition tribunal sides with power companies – yet again

January 20, 2012

Victorian households are staring down the barrel of yet another electricity price hike after the Australian Competition Tribunal (ACT) overturned significant aspects of the ruling of the energy industry’s independent...

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Consumers the losers as competition tribunal sides with power companies – yet again.

January 17, 2012

Victorian households are staring down the barrel of yet another electricity price hike after the Australian Competition Tribunal (ACT) overturned significant aspects of the ruling of the energy industry’s independent...

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Media release: VCAT cases will put Victoria’s new debt collection laws to the test

January 17, 2012

In what are believed to be two of the first cases to test Victoria's new ‘prohibited debt collection practices’, the Consumer Action Law Centre is helping two clients pursue legal...

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Contracting competition in the energy retail market results in lacklustre performance

January 11, 2012

Three companies control 75% of the Victorian energy market. Victorian consumers are missing out on the benefits that are supposed to flow from competition....

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Your right to return goods bought online

January 4, 2012

Online return policies may not be giving consumers the protection they think they have. Many don't even comply with minimum legal standards....

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Community lawyers claim The Cash Store’s holiday marketing is irresponsible

December 21, 2011

Two community legal centres fear The Cash Store's holiday marketing will hurt Victorian consumers....

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Media release: Community lawyers claim The Cash Store’s holiday marketing is irresponsible

December 21, 2011

A new advertisement from one of Australia’s leading payday loan brokers, The Cash Store, has raised the ire of two community legal centres, who fear the advert may result in...

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Media release: Hire car insurance is not what it seems, in fact, it’s often not insurance at all

December 20, 2011

The Consumer Action Law Centre is warning consumers that hire car 'insurance' is not what seems, indeed, it’s often not insurance at all but, rather, an indemnity which, in the...

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Media release: Contracting competition in the energy retail market results in lacklustre performance

December 19, 2011

A new report showing three leading energy retailers control almost 75 per cent of market share is bad news for Victorian households which are missing out on the financial benefits...

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Media release: Public education the key to realising the benefits of Victoria’s smart meter rollout

December 16, 2011

Households can look forward to the long promised but often delayed benefits of smart meters following the Victorian Government’s decision to go ahead with the rollout, due to be completed...

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