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Submission: Productivity Commission’s Regulatory Impact Assessment benchmarking study

May 15, 2012

This submission argues that the Regulatory Impact Assessment process could be improved if government agencies had more guidance on how to assess the benefits of regulation and the less tangible...

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Media release: Linked credit case could cast doubt on more NAB student loans

May 10, 2012

The Consumer Action Law Centre has lodged a complaint with the Financial Ombudsman Service (FOS) against the National Australia Bank (NAB) and is seeking to have its client’s NAB student...

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Submission: Proposed amendments to the Consumer Credit and Corporations Legislation Amendment (Enhancements) Bill 2011

May 9, 2012

This submission comments on amendments relating to payday lending and processes for debtors who are in hardship....

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Joint submission: Consumer protections for users of payday loans

May 9, 2012

This joint submission with Financial Counselling Australia, the Consumer Credit Legal Centre NSW and 16 other organisations focuses on consumer protections for users of payday loans....

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Submission: Australian Energy Market Commission, Market Review, Power of Choice (Stage 3 DSP Review)

May 7, 2012

This review is about enabling consumers to make informed choices about the way they use electricity can help achieve efficient investment....

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Policy report: Profiling for profit – a report on target marketing and profiling practices in the credit industry

April 29, 2012

Consumer Action, in conjunction with Deakin University, has published Profiling for Profit: a report on target marketing and profiling practices in the credit industry....

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Media release: New consumer guide released – common problems in private colleges and training institutions

April 26, 2012

Consumer complaints about some private colleges has prompted the Consumer Action to publish a guide about avoiding common problems....

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Media release: Revised payday lending Bill puts profits before people

April 25, 2012

The Consumer Action Law Centre has condemned the Federal Government’s proposed amendments to its Credit Enhancements Bill....

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Media release: Consumer action calls on Energy Market Commission to ease energy bills by proceeding with rule-change

April 16, 2012

Consumer Action calls for the Australian Energy Market Commission to proceed with an energy rule change that would put downward pressure on household energy bills....

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Submission: review of limited merits review consultation paper one

April 14, 2012

This submission responds to the Initial Discussion Paper of the Expert Panel reviewing the Limited Merits Review regime for energy regulatory decisions....

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