To appropriately measure achievement of the objectives under ‘affordable energy and satisfied customers’ and ‘effective development of open and competitive markets’‘ the ESB must expand the metrics....
Read MoreAll consumers deserve comparable consumer protections regardless of where they buy their energy....
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Just last month, VCOSS released a new report called Power Struggles that tells the stories of 10 Victorian households who are making heartbreaking sacrifices just to stay connected to power....
Read MoreConsumer Action has partnered with the Consumer Utilities Advocacy Centre and the Victorian Council of Social Service to provide a submission to the Essential Services Commission Position Paper, A New...
Read MoreConsumer Utilities Advocacy Centre, the Victorian Council of Social Services, Consumer Action, and the Financial and Consumer Rights Council have made a joint submission on the Energy and Water Ombudsman...
Read MoreNew restrictions on Victoria’s energy concessions will make it harder for some low income Victorians to access affordable electricity and gas, and discriminate against concession holders based upon their postcode....
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