Utility Relief Grants Archives - Consumer Action Policy

Energy Security Board Strategic Energy Plan consultation on proposed metrics

November 28, 2018

To appropriately measure achievement of the objectives under ‘affordable energy and satisfied customers’ and ‘effective development of open and competitive markets’‘ the ESB must expand the metrics....

Power Struggles: everyday battles to stay connected

October 12, 2017

Just last month, VCOSS released a new report called Power Struggles that tells the stories of 10 Victorian households who are making heartbreaking sacrifices just to stay connected to power....

Report: Barriers to Accessing Utility Relief Grants

June 30, 2014

This report looks at the experiences of Victorian consumers who have tried to access Utility Relief Grants and considers how the application process may be improved to ensure easy access...