The case for extending unfair contract terms (UCT) laws to insurance contracts is clear. The insurance industry is virtually the only industry enjoying an exemption from the economy-wide UCT regime. There...
Read MoreThis submission focuses on insurance in superannuation and the interests of people who are on low incomes or have low superannuation balances. It supports the majority of CHOICE’s recommendations in...
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The Financial Services Royal Commission has exposed the pressure selling tactics used by the banks. They draw on simple psychological rules to target vulnerabilities among some of their most loyal...
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Car yards, banks and insurance companies — we don’t need a Royal Commission to remind us that some pretty dodgy things have gone on in these places, but there’s one...
Read MoreThank you for the opportunity to make this submission on the exposure draft of the Insurance Contracts Regulations 2017. We appreciate the improvements to enhance the readability and clarity of...
Read MoreOur organisations strongly support ASIC’s proposal to mandate a delayed sales model for add-on insurance and warranties sold through car yards, and to improve supervision of these sales. We have held...
Read MoreIndustry, Government and advocates have one of the best opportunities in years to make insurance fair, according to Consumer Action Law Centre....
Read MoreFamily violence is a major problem, with former Australian of the year Rosie Batty describing it as an “epidemic”....
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This inquiry is one of many examinations of the financial services sector of late. It’s been a festival of scrutiny. Yet in the face of all of this, the banks...
Read MoreConsumer Action supports ASIC’s proposal to prohibit flex-commissions in the sale of car loans through a legislative instrument. There are clearly significant variations in the interest rates charged on loans...
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