If the final revised Telecommunications Consumer Protections Code fails to adopt effective consumer safeguards, the case for direct regulation of the telecommunications sector will be irrefutable. ...
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For people experiencing severe financial difficulty, retaining a basic supply of energy can be an overwhelming challenge. In fact, many of us would struggle with the practical realities of re-connecting...
Read MoreThe Consumer Action Law Centre, Financial Rights Legal Centre and Financial Counselling Australia have made a joint submission to the ACCC regarding the proposed Principles of Reciprocity and Data Exchange....
Read MoreProblems with Payment tells the stories of thirteen Victorians trying to stay on top of their energy bills, and reviews the performance of retailers’ assistance programs against best practice. ...
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