Consumers must feel there is transparency around industry’s practices in the NEM and that industry is acting in their interest if trust and confidence in the energy market is to...
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We do not support the rule change request and the AEMC’s initial position. The Consultation Paper outlines a rule change that will be completely ineffective at addressing a multitude of...
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We do not believe consumer engagement initiatives alone will solve the problems that plague retail energy in Australia....
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Just last month, VCOSS released a new report called Power Struggles that tells the stories of 10 Victorian households who are making heartbreaking sacrifices just to stay connected to power....
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Policy solutions need to ensure consumers are protected from detrimental outcomes when receiving services from energy retailers regardless of their level of awareness or engagement. Energy is an essential service...
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The AEMC has released its fourth annual review of the state of competition in retail energy markets across the national electricity market....
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The findings of the independent panel highlight that Victorian consumers are not gaining the benefits of a competitive retail market....
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As SACOSS and the signatories have identified through past research and consultation, the current regulatory arrangements has some flaws that adversely impact on customers....
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