Search
  • Consumer Action home
logo dark logo light logo
  • Reports
  • Submissions
  • Policy Briefs
  • On The Wire
  • Policy and Campaigns Newsletter
  • Our Priorities
logo dark logo light logo
  • Reports
  • Submissions
  • Policy Briefs
  • On The Wire
  • Policy and Campaigns Newsletter
  • Our Priorities
mobile-logo
  • Reports
  • Submissions
  • Policy Briefs
  • On The Wire
  • Policy and Campaigns Newsletter
  • Our Priorities

National Energy Retail Amendment (Strengthening Protections for Customers in Hardship) Rule 2018 Draft Rule Determination

October 15, 2018

We strongly recommend that the AEMC acknowledge the limitations of the NERL and this rule change to address the needs of the community....

Read More

National Energy Retail Amendment (Strengthening protections for customers in hardship) Rule 2018 consultation paper

July 3, 2018

Rules and laws that protect people facing or anticipating payment difficulty in relation to an essential service must be enforceable....

Read More

Energy Market Commission confirms the deregulated energy market has not delivered for Victorians

June 15, 2018

The Australian Energy Market Commission (AEMC) has admitted that competition among energy retailers is not delivering ‘expected benefits’ in its annual retail energy competition review....

Read More

AEMC National Energy Retail Amendment (Preventing discounts on inflated energy rates) Rule 2018 Consultation Paper

April 17, 2018

We do not support the rule change request and the AEMC’s initial position. The Consultation Paper outlines a rule change that will be completely ineffective at addressing a multitude of...

Read More

Fixed benefit periods notification obligations for energy retailers – Draft Decision

December 5, 2017

We support the proposed changes to the Energy Retail Code (ERC) expressed in the ESC’s draft decision, Fixed benefit periods notification obligations for energy retailers (Draft Decision). That said, we...

Read More

Submission in response to National Energy Retail Amendment (Notification of the end of a fixed benefit period) Rule 2017 Rule Change Consultation Paper

October 9, 2017

Policy solutions need to ensure consumers are protected from detrimental outcomes when receiving services from energy retailers regardless of their level of awareness or engagement. Energy is an essential service...

Read More

AEMC: National energy retail competition review

August 18, 2017

The AEMC has released its fourth annual review of the state of competition in retail energy markets across the national electricity market....

Read More

AEMC: Draft rule giving AEMO more detailed information on generators to help with renewables integration

June 23, 2017

On 20 June 2017 the Commission made a draft rule requiring generators and network businesses to provide the AEMO, with more detailed models of generation systems and other equipment. It is...

Read More

Submission: AEMC Governance Amendment Bill 2017

June 20, 2017

One of the most effective ways to better integrate consumer perspectives into the work of regulators would be to appoint a consumer commissioner....

Read More

Submission on AEMC’s rule change process guidance

June 2, 2017

Consumer Action has first-hand experience of the AEMC’s rule change process. In October 2013, along with the then-Consumer Utilities Advocacy Centre (CUAC), we proposed changes to Rule 46 of the...

Read More
  • 1
  • 2
  • 3
  • 4

Consumer Action is based on the land of the Traditional Owners, the people of the Kulin Nations. We acknowledge their history, culture and Elders both past and present.

Complaints and feedback | Send site feedback | Copyright | Our privacy policy | Contact us
© Consumer Action Law Centre 2012-2017