It’s no surprise that over 9 in 10 Victorians* believe it should be easy to get a refund or repair from the car dealer for a defective car. But this...
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In 2016/17, 28,628 Victorian households had their electricity disconnected, and 17,494 households were disconnected from gas. The impact of disconnection is severe....
Read MoreThe Utility Relief Grant Scheme (URGS) has been in place in Victoria for over 20 years and plays a valuable role, supporting vulnerable households at risk of accumulating energy debts....
Read MoreLast years’ independent and bipartisan review of Victoria’s retail energy market proposed a “Basic Service Offer” as its headline reform...
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Consumer Action Law Centre (Consumer Action) today welcomed an additional $4.1 million in the Victorian Budget in the 2018/19 financial year for the Essential Services Commission (ESC). Funding will contribute...
Read MorePower companies regularly gouge us. Power should be one of the most basic services to buy, but the companies fudge their figures, confuse us and then trick us with fake...
Read MoreThe Victorian Government has announced an increase to the Utility Relief Grant Scheme (URGS) with $21.7 million allocated in the upcoming budget....
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One year since the release of the Victorian Parliament’s Inquiry into the Retirement Housing Sector recommending the establishment of a Retirement Housing Ombudsman, we are still no closer to knowing...
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Consumer Action Law Centre (Consumer Action) has made a submission to Victoria's Department of Treasury and Finance during the 2018-19 Pre-Budget period. Consumer Action has focused this submission on areas...
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