Consumer Action Law Centre (Consumer Action) commends the Essential Services Commission’s (ESC) draft advice to the Victorian Government about the default regulated price for electricity, but urges retailers to follow...
Read More
The ESC must be able to transparently demonstrate that it is effectively intervening to deter misconduct and that compliance and enforcement action is delivering timely results for Victorian households....
Read More
It shouldn’t be a job to avoid getting ripped off when accessing an essential service that a household must purchase....
Read More
Consumers must feel there is transparency around industry’s practices in the NEM and that industry is acting in their interest if trust and confidence in the energy market is to...
Read More
To appropriately measure achievement of the objectives under ‘affordable energy and satisfied customers’ and ‘effective development of open and competitive markets’‘ the ESB must expand the metrics....
Read More
We strongly recommend that the AEMC acknowledge the limitations of the NERL and this rule change to address the needs of the community....
Read More
Join our forum to hear about the latest work being done to prevent disconnections, share your experiences and research, and help us develop options to keep Victorians connected....
Read MoreWe generally support the Bill because the benefits of modifications that improve the energy efficiency of rental housing greatly exceed the costs....
Read More
The first report is due to government by 31 March 2019, with reporting to continue at least every six months until 2025...
Read More
The Australian Government announced a range of measures in relation to retail electricity prices and market monitoring....
Read More