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It’s time to clean up energy market pricing for all Victorians

March 8, 2019

Consumer Action Law Centre (Consumer Action) commends the Essential Services Commission’s (ESC) draft advice to the Victorian Government about the default regulated price for electricity, but urges retailers to follow...

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ESC Compliance and enforcement policy draft decision

February 8, 2019

The ESC must be able to transparently demonstrate that it is effectively intervening to deter misconduct and that compliance and enforcement action is delivering timely results for Victorian households....

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Victorian Default Offer for small electricity customers – ESC staff working paper

January 30, 2019

It shouldn’t be a job to avoid getting ripped off when accessing an essential service that a household must purchase....

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ACCC monitoring of the electricity supply in the National Energy Market discussion paper

December 19, 2018

Consumers must feel there is transparency around industry’s practices in the NEM and that industry is acting in their interest if trust and confidence in the energy market is to...

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Energy Security Board Strategic Energy Plan consultation on proposed metrics

November 28, 2018

To appropriately measure achievement of the objectives under ‘affordable energy and satisfied customers’ and ‘effective development of open and competitive markets’‘ the ESB must expand the metrics....

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National Energy Retail Amendment (Strengthening Protections for Customers in Hardship) Rule 2018 Draft Rule Determination

October 15, 2018

We strongly recommend that the AEMC acknowledge the limitations of the NERL and this rule change to address the needs of the community....

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Understanding Disconnections Community Sector Forum

October 3, 2018

Join our forum to hear about the latest work being done to prevent disconnections, share your experiences and research, and help us develop options to keep Victorians connected....

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Treasury Laws Amendment (Improving the Energy Efficiency of Rental Properties) Bill 2018

September 26, 2018

We generally support the Bill because the benefits of modifications that improve the energy efficiency of rental housing greatly exceed the costs....

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ACCC: new regular reporting on prices, profits and margins in the NEM

August 27, 2018

The first report is due to government by 31 March 2019, with reporting to continue at least every six months until 2025...

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AER: new default market offer, monitoring and reporting work

August 27, 2018

The Australian Government announced a range of measures in relation to retail electricity prices and market monitoring....

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