Emissions reductions targets should be set at higher levels than those proposed in the Consultation Paper. We especially support the ACOSS recommendation that Energy Intensity Trade Exposed Industry should not...
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Rules and laws that protect people facing or anticipating payment difficulty in relation to an essential service must be enforceable....
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Energy regulators must have the ability to implement stringent enforcement work programs to ensure that energy laws are applied in the long-term interests of consumers....
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The majority of Victorians will see their water bills remain steady or fall slightly over the next five years. ‘Access to water plays a crucial role in people’s lives and...
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We generally support the amendments to the guideline proposed in the draft decision as they appropriately reflect the significant changes from 2019. However, there are several areas where further information...
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The Australian Energy Market Commission (AEMC) has admitted that competition among energy retailers is not delivering ‘expected benefits’ in its annual retail energy competition review....
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The proposed rule change would enable the AER to develop new Customer Hardship Policy Guidelines, enforceable by civil penalties....
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The proposed rule would allow customers to have their electricity or gas bill based on their own reading of the meter....
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The AEMC has made a new rule to prohibit energy retailers from making discounts appear bigger than they actually are....
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VCRs indicate the value different types of customers place on having reliable electricity supply under different conditions....
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