If the final revised Telecommunications Consumer Protections Code fails to adopt effective consumer safeguards, the case for direct regulation of the telecommunications sector will be irrefutable. ...
Read More
Consumer protection mechanisms in the telecommunications market are failing Australians. The Telecommunications Consumer Safeguards Review is an important and timely opportunity to move from self-regulation to direct regulation in a...
Read More
Consumer Action Law Centre (Consumer Action) have issued proceedings in the Federal Circuit Court of Australia on behalf of a Narre Warren family who were charged $12,000 in fees and...
Read More
The Federal Government is letting the worst and most harmful financial products in the community run wild according to consumer advocates....
Read More
Australia’s banks will have to commit to strict enforcement and strong resourcing for the new Code of Banking Practice, if the Code is to achieve real change in the industry,...
Read More
Gerard Brody, speech to COTA Forum June 28, 2018 Thank you to Ian and COTA Australia for the opportunity to speak today. Today I’d like to talk about values and consumer protection,...
Read More
Thank you for the opportunity to comment on the Review of financial hardship arrangements and how they interact with the consumer credit reporting (CCR) framework. We will first address our...
Read More
We reject the legal status quo which enables garnishee orders issued prior to bankruptcy to continue to garnish the wages of bankrupted individuals post-bankruptcy. As we understand it, garnishee orders issued...
Read More
Almost three years ago, on 7 August 2015, then Assistant Treasurer Josh Frydenberg announced there would be a review of the small amount credit contract (SACC) laws....
Read More
There is little evidence from overseas that sharing much more credit information leads to public benefits. ...
Read More