Consumer Action Law Centre (Consumer Action) has recommended that financial service providers be required to improve their approach to dispute resolution in its comments to the Senate Legal and Constitutional...
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If the final revised Telecommunications Consumer Protections Code fails to adopt effective consumer safeguards, the case for direct regulation of the telecommunications sector will be irrefutable. ...
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Consumer protection mechanisms in the telecommunications market are failing Australians. The Telecommunications Consumer Safeguards Review is an important and timely opportunity to move from self-regulation to direct regulation in a...
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Consumer Action Law Centre (Consumer Action) have issued proceedings in the Federal Circuit Court of Australia on behalf of a Narre Warren family who were charged $12,000 in fees and...
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The Federal Government is letting the worst and most harmful financial products in the community run wild according to consumer advocates....
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Australia’s banks will have to commit to strict enforcement and strong resourcing for the new Code of Banking Practice, if the Code is to achieve real change in the industry,...
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Gerard Brody, speech to COTA Forum June 28, 2018 Thank you to Ian and COTA Australia for the opportunity to speak today. Today I’d like to talk about values and consumer protection,...
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Thank you for the opportunity to comment on the Review of financial hardship arrangements and how they interact with the consumer credit reporting (CCR) framework. We will first address our...
Read MoreWe reject the legal status quo which enables garnishee orders issued prior to bankruptcy to continue to garnish the wages of bankrupted individuals post-bankruptcy. As we understand it, garnishee orders issued...
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Almost three years ago, on 7 August 2015, then Assistant Treasurer Josh Frydenberg announced there would be a review of the small amount credit contract (SACC) laws....
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