Budget 2017: New bank levy shouldn’t be passed on to consumers
May 10, 2017
The Federal Budget proposes to raise $6.2m over four years through a new levy on banks....
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Budget 2017: New Australian Financial Complaints Authority
May 10, 2017
The new 'one-stop shop' financial complaints authority announced in the Federal Budget will help Australians get free, fair and fast dispute resolution against financial institutions....
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Big Brother Welfare Threat to 2.3m Australians in Budget
May 4, 2017
The Federal government appears likely to extend an income support model known as the Cashless Debit Card to new areas and new recipients despite very high administrative costs, and little...
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Inquiry into consumer protection in the banking, insurance and financial sector
April 26, 2017
This inquiry is one of many examinations of the financial services sector of late. It’s been a festival of scrutiny. Yet in the face of all of this, the banks...
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Gerard Brody responds to the Sedgwick Review
April 19, 2017
“This report represents an important first step in overhauling the aggressive sales-culture that has come to dominate our retail banking sector."...
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Progress on banking code, but missed opportunities too: consumer advocates
March 28, 2017
The Australian Banker's Association (ABA) response to the Independent Review of the Code of Banking Practice (Khoury Review) is a positive start, but consumer advocates say there are some missed...
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Supplementary submission: Design & Distribution Obligations and Product Intervention Power – Proposals Paper
March 28, 2017
We make this supplementary submission following the release of Report 516: Review of mortgage broker remuneration (the Broker Remuneration Review) by the Australian Securities and Investments Commission (ASIC) on 16...
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120 day delay inflicting greater payday pain
March 27, 2017
Consumer groups call for the Federal Government to take immediate action to protect payday loan and lease borrowers....
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Design and Distribution Obligations and Product Intervention Power – Proposals Paper
March 21, 2017
Thank you for the opportunity to comment on the Design and Distribution Obligations and Product Intervention Power – Proposals Paper (Proposals Paper). This joint submission was coordinated by Consumer Action...
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Mortgage broker mayhem
March 17, 2017
Consumer groups calls for action on conflicted remuneration in mortgage market following damning report....
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