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Royal Commission into Misconduct in the Banking, Superannuation and Finance Sector – Submission on Round 4 Hearings (General)

July 17, 2018

Consumer Action Law Centre has published its submission to the Royal Commission into Misconduct in the Banking, Superannuation and Finance Sector following the Round 4 hearings on issues affecting Australians...

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Royal Commission into Misconduct in the Banking, Superannuation and Finance Sector – Submission on Round 3 Hearings

July 4, 2018

This written submission is provided by Consumer Action Law Centre (Consumer Action) following the conclusion of the Round 3 hearings on loans to small and medium enterprises. Misconduct and conduct falling...

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Joint submission: Australian Financial Complaints Authority (AFCA) Draft Rules

July 3, 2018

Joint submission recommending changes to the draft Rules (terms of reference) for the new Australian Financial Complaints Authority (AFCA). ...

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Joint submission: Attorney-General’s Department Review of Financial Hardship Arrangements

June 28, 2018

Thank you for the opportunity to comment on the Review of financial hardship arrangements and how they interact with the consumer credit reporting (CCR) framework. We will first address our...

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Letter to the editor: Credit reporting not great for the public

June 18, 2018

There is little evidence from overseas that sharing much more credit information leads to public benefits. ...

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Data disaster: Commbank shows banks fail at the basics

May 3, 2018

A data disaster is coming according to consumer advocates, following revelations that 12 million customers’ personal financial histories were lost by the Commonwealth Bank. “A data disaster is coming” says Gerard...

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Jail time for corporate crooks needed to clean up finance sector

April 20, 2018

Today the Federal Government announced that there will be tougher penalties for corporate misconduct, and stronger powers for the corporate regulator ASIC. ...

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Submission – Inquiry into Competition in the Australian Financial System Draft Report

April 17, 2018

The Consumer Action Law Centre, Financial Counselling Australia and the Financial Rights Legal Centre are pleased to provide a submission in response to the Inquiry into Competition in the Australian...

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Oversight of the Australian Financial Complaints Authority: Update to ASIC Regulatory Guide 139

April 16, 2018

The establishment of the Australian Financial Complaints Authority is an important opportunity to review the scope of ASIC’s oversight of external dispute resolution in financial services....

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Summary of Consumer Action submission to Royal Commission on consumer lending and reform recommendations

April 3, 2018

Consumer Action Law Centre (Consumer Action) has published its submission to the Royal Commission into Misconduct in the Banking, Superannuation and Finance Sector in response to the consumer lending hearings...

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