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Media release: Don’t harass us at home, say consumers

November 15, 2007

Consumer Action has today launched a campaign to assist consumers to avoid door-to-door marketers if they wish to do so. ...

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Media release: More penalty fees cut as campaign gains momentum

September 4, 2007

CHOICE and Consumer Action have welcomed NAB’s announcement today it will cut direct debit dishonour fees from $50 to $30 and will launch a new mainstream transaction account that allows...

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Media release: Water businesses not talking to customers says consumer report

August 13, 2007

Consumer Action has publicly released a report asserting that Victorian water businesses are not talking to their customers....

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Media release: Nationwide campaign targets unfair bank penalty fees

June 19, 2007

Financial institutions are bracing themselves for a customer backlash against unfair penalty fees, after a nationwide campaign was launched today by CHOICE and Consumer Action....

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Media release: Time well overdue for banks to cut their excessive penalty fees

May 11, 2007

Consumer Action has written to the Australian Bankers Association (ABA) and Abacus Australian Mutuals demanding that banks, credit unions and building societies put a stop to penalty fees that impose...

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