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Media release: Contracting competition in the energy retail market results in lacklustre performance

December 19, 2011

A new report showing three leading energy retailers control almost 75 per cent of market share is bad news for Victorian households which are missing out on the financial benefits...

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Media release: Public education the key to realising the benefits of Victoria’s smart meter rollout

December 16, 2011

Households can look forward to the long promised but often delayed benefits of smart meters following the Victorian Government’s decision to go ahead with the rollout, due to be completed...

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Media release: National unfair contract terms and consumer guarantees to be under the spotlight

December 8, 2011

The Australian Consumer Law’s unfair contract terms provisions are set to be tested in the Victorian Civil and Administrative Tribunal (VCAT) after the Consumer Action Law Centre issued proceedings against...

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Media release: Committee’s report shows responsible lending laws aren’t enough

December 2, 2011

Consumer Action has welcomed the finding from a parliamentary committee of inquiry that Australia’s responsible lending laws don’t sufficiently protect consumers from harmful payday loans....

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Media release: Door-to-door salespeople meeting a sticky end

November 28, 2011

A national Do Not Knock campaign, aiming to put a stop to unwelcome, dishonest and intimidating door-to-door salespeople, has begun with the Consumer Action Law Centre launching a new interactive...

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Media release: Energy rules must change—consumers and big business agree

November 23, 2011

Consumer groups from around Australia have joined the Australian Energy Regulator and some of the nation’s biggest businesses in calling for reform to the process that sets electricity network prices,...

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Media release: ASIC payday lending report reveals fundamental non-compliance—a cap is needed

November 23, 2011

Consumer Action has welcomed the Australian Securities and Investment Commission’s report, 'Review of micro lenders' responsible lending conduct and disclosure obligations'....

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Media release: Time for the Federal Opposition to show its hand on payday lending reforms

November 18, 2011

A coalition of consumer groups has called on the Federal Opposition to back the Government’s proposed national credit reforms, which are designed to protect payday loan borrowers from effective interest...

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Media release: Consumer Action welcomes ASIC investigation into broker responsible lending conduct

November 18, 2011

Consumer Action has welcomed the release of the Australian Securities and Investment Commission's investigation into mortgage brokers' responsible lending conduct, focusing on ‘low doc’ loans....

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Media release: Stronger response needed to ensure consumers are protected in times of disaster

November 15, 2011

Consumer Action has expressed disappointment with the Government’s initial response to the National Disaster Insurance Review Panel's report which it labelled as 'indecisive'. ...

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