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Media release: Retirement village contracts confusing for consumers, says consumer group

April 10, 2012

Consumer Action says a case in which it is assisting an elderly retirement village resident with her dispute before the Victorian Civil and Administrative Tribunal demonstrates the overly complex nature...

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Media release: Energy retailers urged to end to door-to-door sales

April 6, 2012

Consumer Action has challenged Australia's energy retailers to put an end to door-to-door energy sales....

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Media release: Consumer Action Law Centre welcomes clarification of legal position of Do Not Knock sticker

March 27, 2012

The Consumer Action Law Centre has welcomed the proceedings initiated by the Australian Competition and Consumer Commission against three energy retailers and their marketing companies in relation to door-to-door selling...

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Media release: Consumer and welfare groups make eleventh hour bid to protect vulnerable Victorians

March 23, 2012

A group comprising consumer advocates and welfare agencies has made an eleventh hour plea to members of the Victorian Upper House, urging them to amend a bill which would allow...

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Media release: Consumer group says Cash Converters’ process need formal investigation

March 8, 2012

The Consumer Action Law Centre has asked the Australian Securities and Investment Commission (ASIC) to undertake a formal investigation into the internal dispute resolution processes of Cash Converters, Australia’s biggest...

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Media release: Ombudsman asked to consider lending practices of payday loan provider

March 6, 2012

Consumer Action is lodging a dispute on behalf of Ms Jane Bowyer with the Credit Ombudsman Service, alleges The Cash Store engaged in irresponsible lending practices, and asks whether it...

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Media release: Consumers the losers as competition tribunal sides with power companies – yet again

January 20, 2012

Victorian households are staring down the barrel of yet another electricity price hike after the Australian Competition Tribunal (ACT) overturned significant aspects of the ruling of the energy industry’s independent...

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Media release: VCAT cases will put Victoria’s new debt collection laws to the test

January 17, 2012

In what are believed to be two of the first cases to test Victoria's new ‘prohibited debt collection practices’, the Consumer Action Law Centre is helping two clients pursue legal...

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Media release: Community lawyers claim The Cash Store’s holiday marketing is irresponsible

December 21, 2011

A new advertisement from one of Australia’s leading payday loan brokers, The Cash Store, has raised the ire of two community legal centres, who fear the advert may result in...

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Media release: Hire car insurance is not what it seems, in fact, it’s often not insurance at all

December 20, 2011

The Consumer Action Law Centre is warning consumers that hire car 'insurance' is not what seems, indeed, it’s often not insurance at all but, rather, an indemnity which, in the...

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