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Media release: Consumer Action welcomes High Court ruling on bank penalty fees

September 6, 2012

Consumer Action has welcomed today's High Court ruling which found that a number of different bank fees are capable of being considered unlawful penalties....

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Media release: Parliamentary inquiry told door-to-door sales cause consumer detriment and hinder competition

August 22, 2012

The organisation which invented the Do Not Knock sticker and is behind the national Do Not Knock campaign has made a submission to a Federal Parliamentary inquiry into the Do...

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Media release: Consumer Credit Legislation Amendment Bill offers mixed bag for consumers

August 21, 2012

Consumer advocates today acknowledged the passing of the Consumer Credit Legislation Amendment Bill 2012 by the Australian Parliament, but were disappointed at the lost opportunity to better regulate payday lending....

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Media release: Bulk complaint made against Motor Finance Wizard to the Credit Ombudsman Service

August 15, 2012

Consumer Action has assisted consumers to lodge a bulk complaint to the Financial Ombudsman Service against DTGV1 Pty Ltd (which trades as Motor Finance Wizard in Victoria)....

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Media release: New report shows why greater consumer protections are needed in payday lending

August 13, 2012

Consumer Action has written to the Minister for Financial Services and members of the Senate in a last ditch attempt to get vital consumer protections introduced into the payday lending...

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Media release: Explore all your options before buying education software

August 2, 2012

Consumer Action regularly receives complaints about the in home sale of very expensive educational software and, sadly, many of these complaints come from families who have recently migrated to Australia...

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Media release: Do Not Knock campaign lodges 100 door-to-door selling complaints with ACCC

July 24, 2012

Over 100 complaints about door-to-door salespeople have now been lodged with the ACCC since the national Do Not Knock campaign was launched in November....

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Media release: New report offers a snapshot of debt collection practices in the Victorian energy sector

July 16, 2012

A new report from the Consumer Action Law Centre gives an insight into the experiences of a number of Victorian energy consumers who had their energy debts passed onto external...

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Media release: Time to build new consumer protections from the bottom up

July 9, 2012

Consumer Action believes the consumer protection framework in the domestic building industry needs a complete overhaul according....

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Media release: Credit Enhancements Bill a ‘win’ for payday lenders

June 27, 2012

Consumer advocates and financial counsellors have lamented the lost opportunity to effectively protect vulnerable Australians from exploitative payday and short term loans....

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