Media release: EnergyAustralia leads industry in ending door-to-door sales
February 25, 2013
Energy Australia’s announcement that it will end door-to-door marketing will be warmly welcomed by Australian households. ...
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Media release: Proposed taxi overhaul receives strong backing from consumers
January 25, 2013
Consumer Action believes the recommendations of Professor Allan Fels' Taxi Industry Inquiry will significantly improve the industry if implemented correctly. But the Government will need to act in the interests...
Read MoreMedia release: Questions raised about students’ entitlement to refund of NAB loans
January 22, 2013
Consumer Action is urging consumers who took out loans with the National Australia Bank to pay for course fees with the College of Creative Arts and Technology, and who...
Read MoreMedia release: Internship company Borch Leeman consents to pay $2500 to unhappy customer
January 21, 2013
Internship company Borch Leeman has agreed to pay $2,500 to a disgruntled customer who claimed it had, amongst other things, imposed unfair contract terms and breached consumer guarantees in contravention...
Read MoreMedia Release: Consumer group welcomes extension of unfair terms protections to insurance contracts
December 20, 2012
Consumer Action Law Centre has welcomed the announcement from Assistant Treasurer David Bradbury that unfair contract term laws will be extended to general insurance contracts. ...
Read MoreMedia release: ASIC asked to investigate Radio Rentals and its ‘rent try $1 buy’ offer
December 18, 2012
Consumer Action has welcomed the release of the Australian Securities & Investments Commission's updated Good Practice Guidance for Credit and Financial Service Advertising and hasn’t wasted any time in lodging...
Read MoreMedia release: Review of energy retailers’ customer service is damning
December 10, 2012
The Essential Services Commission’s annual review of Energy retailers’ customer service performance is damning of the industry’s ability to assist struggling households....
Read MoreMedia release: Victorian Building Authority a chance to recast fundamentally flawed consumer protection system
December 3, 2012
Consumer Action has welcomed the Victorian Government plan to establish a new body to oversee and enforce regulation in the domestic building industry....
Read MoreMedia release: Consumer Group hits out at Energy Retail Code
November 26, 2012
The Energy Retail Code, which allows energy retailers to increase the price of electricity multiple times during the term of a contract, has come under fire from Consumer Action....
Read MoreMedia release: New consumer report makes practical recommendations on energy market reform
November 22, 2012
A new report from the Consumer Action Law Centre, authored by former UK EnergyWatch CEO and former Commonwealth Ombudsman Allan Asher, argues that the energy market has failed to deliver...
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