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Australians should be compensated for poor financial advice: Consumer groups

May 8, 2015

Australia’s leading consumer groups have made a joint submission to the Senate Economics Committee’s Scrutiny of Financial Advice Inquiry calling for a last resort compensation scheme for consumers with otherwise...

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Energy consumers to get “even more information” under national rule change

May 1, 2015

Today marks the start of new national rules for energy retailers, which are intended to provide more clarity on fixed term contracts, but instead do little to protect Australians from...

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Too many Australians have suffered at the hands of financial advisers

April 22, 2015

Consumer Action Law Centre welcomes reports that independent Senator Nick Xenophon MP and Labor Senator Sam Dastyari have called for a last resort compensation scheme for financial services consumers....

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Media Release: WANTED – Households who have been disconnected from electricity

April 9, 2015

Have you been disconnected from your electricity supply because you couldn’t afford to pay your bills? If so, we want to hear from you....

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Media Release: Credit Wash “cleans up” vulnerable consumer

April 7, 2015

A former customer of Malouf Group Enterprises has issued proceedings in VCAT seeking damages after allegedly being told by the company that they could “clean” his credit file....

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Media Release: Consumer voices must be at heart of competition policy reform: Consumer Action

March 31, 2015

Consumer Action Law Centre welcomes the release of the Harper Review into Competition Policy and particular the finding that purpose of competition is to make the market economy better serve...

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Media Release: Trowbridge final report a step in the right direction, but fixation with commissions remains

March 27, 2015

Consumer Action Law Centre, Financial Rights Legal Centre, CHOICE and Maurice Blackburn Lawyers have welcomed John Trowbridge's final report into retail life insurance but believe that the industry has still...

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Media Release: Payday lending report questions compliance with the law

March 17, 2015

Consumer Action Law Centre welcomed a new report from the Australian Securities and Investments Commission (ASIC) which questions whether payday lenders are complying with the law. The report found that...

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Media release: Proposed ban on enrolment inducements a welcome step

March 12, 2015

Consumer Action has welcomed an announcement from Assistant Minister for Education and Training Simon Birmingham this morning about reforms designed to crack down on dubious marketing practices by training providers...

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Media release: Consumer advocates welcome Allianz’s $400,016 refund but warn mis-selling of insurance is an ongoing problem

March 4, 2015

Consumer Action Law Centre has welcomed news that Allianz Australia Insurance will refund $400,016 to Australians who were sold its Consumer Credit Insurance alongside payday loans....

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