Submission: ESC Draft Decision – Building trust through new customer entitlements in the retail energy market

The Consumer Action Law Centre (Consumer Action) welcomes the opportunity to comment on the Commission’s Draft Decision, Building trust through new customer entitlements in the retail energy market (Draft Decision). Consumer Action appreciates the opportunity to participate in the reference group that has helped inform the Draft Decision. We are confident our views have been genuinely heard throughout that process and have been grateful for the opportunity.

Read the full submission here [PDF]

181004 CALC sub re Draft Decision Sept 2018
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