AER: Alinta Energy pays penalties of $40,000 for allegedly switching customers without their consent

“An investigation by the Australian Energy Regulator found two South Australian customers contacted by Alinta sales agents were transferred without their consent. It was evident during the calls that the customers either did not wish to transfer to Alinta Energy or did not fully understand the nature and the purpose of the call to agree to any transfer.”

Full post:

https://www.aer.gov.au/news-release/alinta-energy-fined-40-000-for-allegedly-switching-customers-without-consent

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