ESC (Vic): Retail Market Review implementation (multiple deadlines)

“We are implementing recommendations of the Victorian Government’s retail energy market review.

The commission has started work to implement key recommendations of the Independent Review into the Electricity and Gas Retail Markets in Victoria.

After announcing its support for a majority of the review’s recommendations, the government has asked us to implement a number of them including:

Bills and marketing – setting new standards for bills and marketing material to help customers navigate the energy market more effectively

Competitiveness review – developing and applying a framework for reporting on competitiveness and efficiency in the market. The framework is to include a reference price for assessing competitiveness

Code review – undertaking a review of our regulatory codes to ensure they focus on customer outcomes, in accordance with the review’s recommendations.”

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