AER: new electricity and gas bill benchmarks for residential customers from 30 March 2017

“The Australian Energy Regulator (AER) has published updated electricity and gas consumption benchmarks for residential customers.

The benchmarks show how much energy households of different sizes use in local zones around Australia (except Western Australia).

Retailers are required to publish electricity benchmarks for the relevant local zone on residential customers’ bills so that customers can compare their electricity usage with similar households in their area. The benchmarks are based on survey data collected by consultants ACIL Allen.

The updated electricity benchmarks will take effect from 30 March 2018. Retailers will continue to include the current electricity benchmarks on customers’ bills until then.”

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