AER: Annual Report on Compliance and Performance of the Retail Energy Market 2016 – 17

“Rising electricity prices are leading to increased numbers of consumers falling behind on power bill payments and struggling to complete financial hardship assistance programs.

The Australian Energy Regulator’s (AER) Annual Report on Compliance and Performance of the Retail Energy Market 2016 – 17 (the report) shows increased numbers of electricity disconnections, higher levels of energy debt held by those customers not in a formal hardship program and fewer customers successfully completing hardship programs than in the previous year…”

https://www.aer.gov.au/news-release/energy-affordability-problems-lead-to-hardship-and-disconnections-aer-retail-report

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